FAQ

**1. Where do you ship from?**
We ship directly from our trusted production partners located in Europe, the U.S., and Asia—depending on the item and your location. This allows us to offer a wide selection while keeping prices fair.

**2. How long does shipping take?**
Delivery usually takes **7–14 business days** worldwide.
You’ll receive a tracking link as soon as your order is shipped.

**3. Do you ship internationally?**
Yes — we offer **free tracked shipping worldwide**.
Customs fees may apply depending on your country.

**4. How do I know which size to order?**
Each product includes a detailed Size Guide on the product page.
If you're between sizes, we recommend sizing up for a more comfortable fit.
Still unsure? Contact us — we’re happy to help.

**5. Can I return or exchange my item?**
Yes, we accept returns on unworn and unused items within **14 days of delivery**.
Just email us with your order number and reason for return, and we’ll guide you through the process.

*Note: Custom or personalized items cannot be returned.*

**6. What if my item is damaged or incorrect?**
If your order arrives damaged or incorrect, contact us within **48 hours** with photos and your order number.
We’ll resolve it quickly with a replacement or refund.

**7. Can I cancel or change my order?**
Orders can be changed or canceled within **2 hours** of placing them.
After that, they are processed and cannot be modified.

**8. Is 4Sassy sustainable?**
We aim to make better choices. Many items are produced on demand to reduce waste, and we use eco-friendly packaging where possible.

**9. How can I contact you?**
We’re here to help.
Email: [support@4sassy.com](mailto:support@4sassy.com)
Instagram: @4Sassyofficial